Led end-to-end product design across Spend & Expense, Accounts Payable/Receivable, and ERP Sync & Integrations, delivering scalable B2B and B2C experiences for SMB and mid-market customers.

Owned and simplified highly complex workflows including Import & Export, Vendor and Merchant Mapping, Classifications, Multi-Entity configurations, and sync error resolution.

Translated accounting, systems, and technical constraints into intuitive, user-friendly experiences that reduce friction and improve adoption.

Partnered closely with Product, Engineering, Customer Experience, and Design Systems to modernize legacy platforms, reduce technical debt, and improve delivery efficiency.

Drove discovery and validation through user research, usability testing, and CX insights, directly influencing roadmap decisions and measurable product outcomes.

Led end-to-end product design for enterprise manufacturing and MRO platforms supporting defense and aerospace customers, delivering scalable B2B experiences for complex, regulated environments.

Designed and refined complex operational workflows across work orders, asset maintenance, inspections, and compliance-driven processes, translating domain complexity into clear and usable interfaces.

Partnered cross-functionally with Product, Engineering, QA, and customer-facing teams to modernize legacy applications, improve usability, and reduce friction across critical production systems.

Drove discovery and validation through user research, workflow analysis, and usability testing, ensuring designs aligned with real-world operational needs and industry constraints.

Led UX and UI design for a diverse range of client projects, ensuring products were intuitive, user-friendly, and visually cohesive across platforms.

Collaborated with Sales and Leadership to shape proposals and statements of work, aligning project scope, timelines, and design objectives with client needs.

Built, managed, and maintained website features using front-end technologies including PHP, JavaScript, HTML, and CSS, supporting rapid iteration and delivery.

Partnered directly with clients through a structured, multi-phase design process, including discovery, prototyping, onboarding, and visual design execution.

Conducted in-depth user research to understand client needs, translating insights into wireframes, high-fidelity mockups, and interactive prototypes for validation and testing.

Collaborated with Sales, Marketing, and in-house design teams to deliver cohesive, user-centered solutions aligned with business and brand goals.

Led the end-to-end design of a financial credit application, overseeing discovery, design execution, prototyping, and delivery.

Designed and launched an internal social media application to support knowledge sharing and collaboration within organizations.

Facilitated a think-tank ideation session for a contactless self-checkout concept, driving innovation through collaborative problem-solving.